Cancellation & Refund Policy

You may cancel your course or batch subscription at any time by raising a support ticket with our Helpdesk Team. Refund requests are accepted only within 7 days from the date of purchase and only if the course content has not been accessed, viewed, downloaded, or used in any manner. Once any course content, classes, videos, PDFs, tests, or study materials have been accessed, the subscription shall be deemed utilized, and no refund will be permissible under any circumstances, irrespective of the remaining validity period or unused portion of the subscription.

Refunds

Because premium digital resources (including encrypted e-books, premium video sets, and instant test architectures) carry immediate asset access upon payment verification, refunds are generally restricted once database allocation triggers, except under specialized operational discretion. Service queries will be audited case-by-case, and physical learning sets remain governed under standalone material dispatch rules.

Eligibility for Refunds

If you trace any anomalous gateway anomalies or duplicate transactional failures, flag them immediately to our payment division for systemic verification and ledger resolution. For valid technical exceptions that completely hinder dashboard curriculum delivery modules, our technical engineers will route a fast-tracked system fix or trigger matching balance adjustments. Absolute verification of user profile adherence to our system terms is mandatory for any refund processing.

Refund Process

All filed payment tickets will be analyzed individually by our audit panel. Additional security confirmation info may be requested dynamically to confirm payment account ownership profiles. Once verified and approved, transaction balances are automatically reversed back to the native origin banking gateway within standard institutional working timelines.

Policy Changes

PRE ACADEMY holds the direct operational right to alter or adjust these billing boundaries at any date without stand-alone alert notices. Variations become instantly functional upon being posted to this active link web view framework. We advise active users to track this document layout periodically.